COMPETITIVE ADVANTAGES AT A GLANCE

Senior US management in Las Vegas, California and Ukraine
Offshore experience since 1992
7x24x365 access to English speaking managers and developers
Agile, scalable development methods
World-class coding and documentation standards
Well-staffed GUI and graphic design department
Full QA program
Microsoft and Sun Certified Developers
PMP Certified project management
All development environments
Extensive libraries of off-the-shelf components

 Communicate: 7x24x365 in English
 Cost & quality: think value
 Process: more than quality code
 The team: breadth & depth

COMMUNICATION

We understand how important communication is to your peace of mind. Especially with a project offshore. To that end, we maintain a staff of project managers, coordinators, and lead developers who speak your language and understand your culture. Our people are online and available twenty-four hours a day, seven days a week, 365 days a year.

Although the work is done in our various offshore locations, via high speed Internet our frequent, proactive communication with you will make it feel more like you're working with someone right down the hall.

Throughout your project, you will receive regular status updates from your project manager via teleconference, e-mail, and ICQ. Rest assured that we will be in touch whenever clarifications, decisions, or opportunities require your input or feedback to keep the ball rolling.

COST & QUALITY

Our entire process is designed to deliver the greatest value for your money, not just the lowest price. Only L&L offers cost-effective offshore development combined with two even more compelling competitive advantages: on-site, American, PMI Certified project management and a team absolutely committed to and capable of delivering the highest standards of quality.

You know as well as we do that quality doesn't just happen. It is the result of a corporate culture that demands quality, implemented through diligent management, and bought into and delivered by each dedicated staff member. Every individual on the L&L team is obsessive about quality and committed to continual improvement.

Our Quality Assurance Team is deeply involved in every project from inception through final delivery and release. QAT is there with you, too, in every facet of ongoing support. Should you decide to add on later, they'll be there for you through every subsequent phase of product improvement or future expansion.

PROCESS

Success requires more than quality code
A well-defined, disciplined approach to IT outsourcing is essential to getting business solutions done on time, in scope, and within budget. But the success of any project depends as much on planning, project management, design and development as it does on writing quality code.

Because the very nature of our business (writing software and designing complex web sites) requires such attention to detail, L&L employs project-appropriate, industry-tested, Best Practice methodologies — the gold standards of our profession — to minimize the risk of error and deliver top notch results. Of course, the demands of every project and its solution are unique, so there is no one-size-fits-all answer. That's why our experts evaluate the need, and choose the approach that suits your job to a tee.

To ensure consistent, overall quality, L&L follows the guidelines of the Microsoft Solutions Framework — one of Microsoft's proven best practices for building and deploying software. This framework facilitates an organized and carefully managed development process, while still allowing us to operate in the Rapid Application Development environment the marketplace demands.

What this means to you is the shortest possible delivery schedule and lowest possible development costs consistent with excellence — it's what you want, and we deliver.

Assembling your team
Each individual developer and designer is hand-picked to fulfill a niche in delivering your solution. An on-site American project manager is assigned to work with them to see that the work gets done and done right.

But we know that the only way to get a quality product delivered and launched in the marketplace is to test it carefully and thoroughly. To accomplish that, L&L' Quality Assurance Team works independently of their development counter-parts. That is by design — so they don't get so close to the development process that they're unable to “see the forest for the trees.”

Testing
Our approach to testing defines the word "thorough." It involves careful planning and continual monitoring of the software testing effort through every phase and at every level. There are four main levels of testing: unit testing, integration testing, system testing, and acceptance testing. Our very first step, is to review and statistically analyze all code before the software testing process begins. Our software testers then examine system requirements and obtain test coverage information.

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Documentation worth its weight in gold
The final ingredient in L&L' recipe for world-class excellence is documentation. All L&L software is thoroughly documented according to comprehensive, industry-tested templates, so that your staff, or anyone else you designate, can pick up the project and see exactly what was done, why it was done, and how it was done.

The proof's in the pudding
Our ultimate goal is to help our clients succeed, prosper, and excel in their businesses. We realize that the only true measure of success is when the project we do for you is positively received by the intended user-base or marketplace.

Not only is that what you want and deserve, but in so doing, we hope to earn your continued business and positive referrals.

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